How To Fix EL358 - Device &1, register &2: Error during determination due to MR note

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 358

• Message text: Device &1, register &2: Error during determination due to MR note

What causes this issue?

An error occurred during the estimation triggered by meter reading note
&v3&. The error occurred during import of meter readings in the
background (during upload via IDoc, for example).
No meter reading result was created for meter reading document no.
&v4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the reading via <LS>Single entry</> (EL28). The error is
described in more detail there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL358 - Device &1, register &2: Error during determination due to MR note ?

  The SAP error message EL358 typically indicates an issue related to the determination of a device or register in the context of meter reading (MR) processes. This error can occur due to various reasons, often linked to configuration or data inconsistencies in the system.
  Cause:
  
  Missing or Incorrect Configuration: The device or register may not be properly configured in the system. This could include missing master data or incorrect settings in the device management module.
  MR Note Issues: The error message specifically mentions "due to MR note," which suggests that there may be a problem with the meter reading note or the associated data. This could be due to missing updates or incorrect entries in the MR notes.
  Data Inconsistencies: There may be inconsistencies in the data related to the device or register, such as incorrect status, invalid readings, or mismatched data entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the device or register data.
  
  Solution:
  
  Check Configuration: Verify the configuration of the device and register in the SAP system. Ensure that all necessary master data is correctly set up and that there are no missing entries.
  Review MR Notes: Investigate the MR notes associated with the device or register. Ensure that they are correctly entered and that there are no discrepancies. If necessary, update or correct the MR notes.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the device or register data. This may involve running specific reports or transactions to validate the data.
  Authorization Review: Ensure that the user has the appropriate authorizations to access and modify the device and register data. If not, work with your SAP security team to grant the necessary permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Device), EL32 (Display Register), and EL37 (Display Meter Reading).
  SAP Documentation: Review SAP documentation related to device management and meter reading processes for additional insights and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EL358 error in your SAP system.