How To Fix EL355 - Device &1, register &2: Format of MR &3 not valid (MR document number &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 355

• Message text: Device &1, register &2: Format of MR &3 not valid (MR document number &4)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check for one of the following format errors:
Too many places before or after the decimal place
Non-number characters
Correct your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL355 - Device &1, register &2: Format of MR &3 not valid (MR document number &4) ?

  The SAP error message EL355 indicates that there is an issue with the format of a Meter Reading (MR) document. This error typically arises in the context of utilities management, particularly when dealing with meter readings in SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error message EL355 can occur due to several reasons:
  
  Invalid Format: The meter reading document number does not conform to the expected format defined in the system. This could be due to incorrect data entry or a mismatch in the configuration settings.
  Configuration Issues: The settings for meter reading documents in the system may not be properly configured, leading to format validation failures.
  Data Corruption: There may be issues with the data in the database, such as corruption or inconsistencies in the meter reading records.
  Incorrect Document Type: The document type associated with the meter reading may not be valid or recognized by the system.
  
  Solution:
  To resolve the EL355 error, you can take the following steps:
  
  
  Check Document Format: Verify that the meter reading document number (MR document number) is entered correctly and adheres to the expected format. Ensure that it matches the configuration settings in the system.
  
  
  Review Configuration: 
  
  Go to the configuration settings for meter reading documents in SAP (transaction code SPRO).
  Check the settings under "IS-U > Device Management > Meter Reading > Define Document Types" to ensure that the document types and formats are correctly defined.
  
  
  
  Data Validation: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for any inconsistencies or corruption in the meter reading data.
  If necessary, run data consistency checks or repair tools provided by SAP.
  
  
  
  Consult Documentation: Review SAP notes and documentation related to the EL355 error for any specific patches or updates that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  EL31: Display Meter Reading Document
  EL32: Change Meter Reading Document
  EL30: Create Meter Reading Document
  
  
  SAP Notes: Search for SAP Notes related to EL355 for any known issues or fixes.
  User Forums: Check SAP Community or other user forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the EL355 error and implement a suitable solution.