How To Fix EK365 - & loan was deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EK - IS-U Accounts Receivable and Payable

  • Message number: 365

  • Message text: & loan was deactivated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EK365 - & loan was deactivated ?

    The SAP error message EK365 typically relates to issues with purchasing documents, specifically concerning the deactivation of a loan or a related financial transaction. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Cause:

    1. Loan Deactivation: The error indicates that a loan associated with a purchasing document has been deactivated. This could happen due to various reasons, such as:

      • The loan has reached its maturity date.
      • The loan was manually deactivated by a user or through a process.
      • There are changes in the financial status or terms that led to the deactivation.
    2. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current business processes or financial regulations.

    3. Data Integrity Issues: There could be inconsistencies in the data related to the loan or purchasing documents, such as missing or incorrect entries.

    Solution:

    1. Check Loan Status: Verify the status of the loan in the system. If it has been deactivated, check the reason for deactivation and whether it can be reactivated.

    2. Review Configuration: Ensure that the configuration settings for loans and purchasing documents are correct. This may involve checking the financial settings in the SAP system.

    3. Data Correction: If there are data integrity issues, correct any inconsistencies in the related documents. This may involve updating or re-entering data in the relevant fields.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling error EK365. This may provide insights into common issues and resolutions.

    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide tailored assistance based on your specific system configuration and business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
    • SAP Notes: Check for any SAP Notes related to error EK365, as these may provide patches or updates that address known issues.
    • User Roles and Permissions: Ensure that the user attempting to access or modify the loan or purchasing document has the necessary permissions.

    By following these steps, you should be able to identify the cause of the EK365 error and implement a solution to resolve it.

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