How To Fix EK367 - The receiving company &1 does not exist as business partner in system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EK - IS-U Accounts Receivable and Payable

  • Message number: 367

  • Message text: The receiving company &1 does not exist as business partner in system

  • Show details Hide details
  • What causes this issue?

    The company that is to receive the payment does not exist as a business
    partner in the system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create the company in the system and maintain payment methods and bank
    details for it.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EK367 - The receiving company &1 does not exist as business partner in system ?

    The SAP error message EK367 indicates that the receiving company (business partner) specified in a transaction does not exist in the system. This error typically arises in scenarios involving purchasing documents, such as purchase orders or contracts, where a business partner is required for the transaction.

    Cause:

    1. Missing Business Partner: The specified receiving company is not set up as a business partner in the SAP system.
    2. Incorrect Business Partner ID: The business partner ID entered in the transaction may be incorrect or misspelled.
    3. Data Synchronization Issues: If the business partner data is maintained in a different system (e.g., a CRM system), there may be synchronization issues.
    4. Inactive Business Partner: The business partner may exist but is marked as inactive or not available for transactions.

    Solution:

    1. Create or Maintain Business Partner:

      • Navigate to the Business Partner transaction (e.g., transaction code BP).
      • Check if the receiving company exists. If not, create a new business partner entry with the necessary details.
      • Ensure that the business partner is set up correctly with the appropriate roles (e.g., vendor, customer).
    2. Verify Business Partner ID:

      • Double-check the business partner ID entered in the transaction for any typos or errors.
      • Ensure that the correct business partner is being referenced in the document.
    3. Check Business Partner Status:

      • If the business partner exists, verify that it is active and not marked as inactive.
      • Ensure that the business partner is assigned to the correct company code and purchasing organization.
    4. Data Synchronization:

      • If the business partner data is managed externally, ensure that the data is synchronized with the SAP system.
      • Check for any integration issues that may prevent the business partner from being recognized.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP administrator for specific configurations related to business partners.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • ME21N: Create Purchase Order
      • ME22N: Change Purchase Order
    • Business Partner Roles: Ensure that the business partner has the necessary roles assigned (e.g., vendor role for purchasing).
    • Authorization: Ensure that you have the necessary authorizations to view or create business partners in the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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