How To Fix EK362 - Correspondence recipient could not be uniquely determined

EK362 - Overview

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 362

• Message text: Correspondence recipient could not be uniquely determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EK362 - Correspondence recipient could not be uniquely determined ?

  The SAP error message EK362, which states "Correspondence recipient could not be uniquely determined," typically occurs in the context of purchasing documents, such as purchase orders or contracts, when the system is unable to identify a unique recipient for correspondence related to the document. This can happen for various reasons, including issues with vendor master data, purchasing organization settings, or the configuration of the correspondence process.
  Causes:
  
  Multiple Recipients: There may be multiple recipients defined for the same vendor or purchasing organization, leading to ambiguity in determining the correct recipient.
  Incomplete Vendor Master Data: The vendor master data may be incomplete or incorrectly configured, lacking necessary information such as email addresses or contact persons.
  
  Configuration Issues: The configuration settings for correspondence in the purchasing module may not be set up correctly, leading to issues in determining the recipient.
  Missing Data: Required fields in the vendor master or purchasing document may be missing, preventing the system