How To Fix EK314 - No dunning charges have been calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 314

• Message text: No dunning charges have been calculated

What causes this issue?

No dunning charge will be calculated for business partner &V4& for
dunning procedure &V1& in dunning level &V2&.
It is possible that the allocated charge schema &V3& does contain any
dunning charges. Alternatively, the dunning charges may be dependent on
the credit worthiness of the customer or on the balance amount of the
dunned items and one of the conditions was not met.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK314 - No dunning charges have been calculated ?

  The SAP error message EK314 ("No dunning charges have been calculated") typically occurs in the context of the dunning process, which is used to manage overdue invoices and outstanding payments. This message indicates that the system did not calculate any dunning charges for the specified customer or invoice.
  Causes:
  
  
  No Overdue Items: The most common reason for this error is that there are no overdue items for the customer. Dunning charges are only calculated for overdue invoices.
  
  
  Dunning Procedure Not Assigned: The customer may not have a dunning procedure assigned, or the assigned procedure may not be configured correctly.
  
  
  Dunning Levels: The dunning levels may not be set up properly, or the dunning run may not have reached the appropriate level to calculate charges.
  
  
  Dunning Block: The customer or invoice may have a dunning block that prevents the calculation of dunning charges.
  
  
  Configuration Issues: There may be issues with the configuration of the dunning program in the SAP system, such as missing parameters or incorrect settings.
  
  
  Timing: The dunning run may be executed before the due date of the invoices, leading to no charges being calculated.
  
  
  Solutions:
  
  
  Check Overdue Items: Verify if there are any overdue invoices for the customer. You can do this by checking the customer account balance and open items.
  
  
  Review Dunning Procedure: Ensure that the customer has a dunning procedure assigned. You can check this in the customer master data (transaction code FD03).
  
  
  Dunning Configuration: Review the dunning configuration settings in the system (transaction code OBD2 for dunning procedures). Ensure that the dunning levels and charges are set up correctly.
  
  
  Check Dunning Block: Look for any dunning blocks on the customer account or specific invoices. This can be checked in the customer master data or the invoice details.
  
  
  Run Dunning Program Again: If the dunning run was executed too early, try running it again after the due date of the invoices.
  
  
  Consult Documentation: If the issue persists, consult the SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, including how to set up dunning procedures and levels.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and FD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to dunning issues that may provide additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the EK314 error and implement the appropriate solution.