How To Fix EIP047 - An invoice value cannot be reported for customer returns

SAP Error Message - Details

• Message type: E = Error

• Message class: EIP - Foreign Trade: Messages for Log Printout

• Message number: 047

• Message text: An invoice value cannot be reported for customer returns

What causes this issue?

For customer returns, the partial invoice value may not be declared.
Instead, the corresponding statistical value must be declared. The
system has set the invoice value to zero.

System Response

The system informs you of this situation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EIP047 - An invoice value cannot be reported for customer returns ?

  The SAP error message EIP047, which states "An invoice value cannot be reported for customer returns," typically occurs in the context of processing customer returns in the SAP system. This error indicates that there is an issue with the way the return is being processed, particularly regarding the invoice value associated with the return.
  Causes:
  
  Incorrect Return Document Type: The return document type may not be set up to allow for invoicing.
  Missing or Incorrect Reference: The return may not have a valid reference to the original invoice or sales order.
  Invoice Already Processed: The invoice for the original sale may have already been processed, and the system does not allow for a new invoice to be created for the return.
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the reporting of invoice values for returns.
  Item Category Settings: The item category used in the return may not be configured to