How To Fix EIP021 - The system did not find the conversion factors from unit &2 to &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIP - Foreign Trade: Messages for Log Printout

• Message number: 021

• Message text: The system did not find the conversion factors from unit &2 to &3.

What causes this issue?

The system did not find characteristic &V1& because the system could
not convert unit &V2& into unit &V3&.

System Response

The system issues an error message.

How to fix this error?

Error causes could be the following:
The general conversion factors of units &V2& and &V3& have not been
entered in Customizing.
The conversion factor of unit &V2& into unit &V3& for material &V4& is
missing in the material master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EIP021 - The system did not find the conversion factors from unit &2 to &3. ?

  The SAP error message EIP021 indicates that the system could not find the conversion factors needed to convert a quantity from one unit of measure (UoM) to another. This typically occurs in scenarios where you are trying to perform operations that involve different units of measure, such as in inventory management, sales orders, or production orders.
  
  Cause:
  
  Missing Conversion Factors: The primary cause of this error is that the conversion factors between the specified units of measure (denoted as &2 and &3 in the error message) have not been defined in the system.
  Incorrect Unit of Measure: The units of measure being used may not be valid or recognized by the system.
  
  Configuration Issues: There may be issues in the configuration of the units of measure in the SAP system, such as missing entries in the relevant tables.
  
  
  Solution:
  
  
  Define Conversion Factors:
  
  Go to the transaction code CUNI (Unit of Measure Conversion).
  Check if the conversion factors between