How To Fix EI537 - Status 'F' (document is undone) is set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 537

  • Message text: Status 'F' (document is undone) is set

  • Show details Hide details
  • How to fix this error?

    Assigned SD documents already exist. Please check to see which SD
    documents are affected via <ZH>Environment -> List of assigned SD
    documents</> and take the appropriate steps.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI537 - Status 'F' (document is undone) is set ?

    The SAP error message EI537 with the status 'F' (document is undone) indicates that a document has been reversed or undone in the system. This typically occurs in financial transactions or inventory management when a document that was previously posted has been reversed due to various reasons, such as errors in the original posting, adjustments, or corrections.

    Cause:

    1. Reversal of Document: The document has been explicitly reversed using a reversal transaction.
    2. Error in Posting: The original document may have been posted incorrectly, leading to the need for a reversal.
    3. System Configuration: Certain configurations or settings in the system may lead to automatic reversals under specific conditions.
    4. User Action: A user may have manually undone the document due to business process requirements.

    Solution:

    1. Check Document Status: Verify the status of the document in the system. You can do this by using transaction codes like FB03 (Display Document) or MB03 (Display Material Document) to see the details of the document and its reversal.
    2. Review Reversal Reasons: Understand why the document was reversed. Check for any notes or comments associated with the reversal.
    3. Repost the Document: If the reversal was made in error, you may need to repost the original document. Ensure that all necessary corrections are made before reposting.
    4. Consult with Users: If the reversal was intentional, consult with the relevant business users to understand the context and ensure that the reversal aligns with business processes.
    5. System Configuration Review: If the issue seems to be related to system settings, review the configuration settings in the relevant modules (e.g., Financial Accounting, Material Management) to ensure they are set up correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, FB08 (for reversing documents), MB03, and MBST (for reversing material documents).
    • Documentation: Review SAP documentation or help files related to document management and reversal processes.
    • User Roles and Permissions: Ensure that users have the appropriate roles and permissions to perform document postings and reversals.
    • Audit Trail: Check the audit trail or change logs to see who performed the reversal and when, which can provide insights into the cause of the issue.

    If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert for more tailored guidance.

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