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How To Fix EI390 - Select a sales and distribution document


EI390 - Overview

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 390

  • Message text: Select a sales and distribution document

  • Show details Hide details
  • What causes this issue?

    Select an entry from the audit trail that has been created as a result
    of a
    <DS:GLOS.365F09D9F83630C4E10000009B38F985>Sanctioned Party List</>
    check for a sales document. In this case, the basis document type must
    have one of the following characteristics:

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    2VA : Dispatch / Export: Sales document
    2LI : Dispatch / Export: Delivery
    2FA : Dispatch / Export: Billing document

    How to fix this error?

    You can use a display variant to include the AH-basis document type on
    the display list.

    Error message extract from SAP system. Copyright SAP SE.


EI390 - Details

  • The SAP error message EI390, which states "Select a sales and distribution document," typically occurs in the context of Sales and Distribution (SD) processes when the system expects a specific sales document to be selected or processed, but none has been selected or the selection is invalid.
    Causes:
    
    No Document Selected: The user has not selected any sales document in the relevant transaction.
    Invalid Document: The selected document may not be valid for the operation being performed (e.g., it may be in a status that does not allow further processing).
    Authorization Issues: The user may not have the necessary authorizations to view or process the selected document.
    System Configuration: There may be configuration issues in the SD module that prevent the document from being recognized or processed correctly.
    
    Solutions:
    
    Select a Document: Ensure that you have selected a valid sales and distribution document from the list. If you are in a transaction that requires a document, make

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