How To Fix EI390 - Select a sales and distribution document

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 390

• Message text: Select a sales and distribution document

What causes this issue?

Select an entry from the audit trail that has been created as a result
of a
<DS:GLOS.365F09D9F83630C4E10000009B38F985>Sanctioned Party List</>
check for a sales document. In this case, the basis document type must
have one of the following characteristics:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

2VA : Dispatch / Export: Sales document
2LI : Dispatch / Export: Delivery
2FA : Dispatch / Export: Billing document

How to fix this error?

You can use a display variant to include the AH-basis document type on
the display list.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI390 - Select a sales and distribution document ?

  The SAP error message EI390, which states "Select a sales and distribution document," typically occurs in the context of Sales and Distribution (SD) processes when the system expects a specific sales document to be selected or processed, but none has been selected or the selection is invalid.
  Causes:
  
  No Document Selected: The user has not selected any sales document in the relevant transaction.
  Invalid Document: The selected document may not be valid for the operation being performed (e.g., it may be in a status that does not allow further processing).
  Authorization Issues: The user may not have the necessary authorizations to view or process the selected document.
  System Configuration: There may be configuration issues in the SD module that prevent the document from being recognized or processed correctly.
  
  Solutions:
  
  Select a Document: Ensure that you have selected a valid sales and distribution document from the list. If you are in a transaction that requires a document, make sure to choose one from the available options.
  Check Document Status: Verify the status of the document you are trying to process. It should be in a status that allows for the action you are attempting (e.g., not fully processed or blocked).
  Review Authorizations: Check if you have the necessary authorizations to access and process the sales document. If not, contact your system administrator to grant the required permissions.
  Consult Configuration: If the issue persists, consult with your SAP SD configuration team to ensure that the system is set up correctly and that there are no underlying issues with the document types or processing logic.
  Use Transaction Codes: Make sure you are using the correct transaction codes for the actions you are trying to perform (e.g., VA01 for creating sales orders, VA02 for changing them, etc.).
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SD module, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to SAP user documentation or training materials for guidance on navigating the Sales and Distribution module effectively.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.