How To Fix EI389 - Text cannot be displayed because of a conversion error

EI389 - Overview

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 389

• Message text: Text cannot be displayed because of a conversion error

What causes this issue?

The system cannot display the text because of the formatting defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Creating a text, only use the ' ' and '* ' formatting.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI389 - Text cannot be displayed because of a conversion error ?

  The SAP error message EI389, which states "Text cannot be displayed because of a conversion error," typically occurs when there is an issue with the character encoding or conversion of text data in the SAP system. This can happen in various scenarios, such as when displaying text in reports, forms, or other user interfaces.
  Causes:
  
  Character Encoding Mismatch: The text being processed may contain characters that are not supported by the current character set or encoding settings in the SAP system.
  Data Corruption: The data being retrieved may be corrupted or improperly formatted, leading to conversion errors.
  Incompatible Data Types: The data type of the text field may not match the expected type, causing issues during conversion.
  Language Settings: Incorrect language settings in the user profile or system configuration can lead to issues in displaying text.
  Transport Issues: If the text was transported from another system, there may have been issues during the transport process that