How To Fix EI392 - No audit trail entries were selected

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 392

• Message text: No audit trail entries were selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI392 - No audit trail entries were selected ?

  The SAP error message EI392 "No audit trail entries were selected" typically occurs when a user attempts to access audit trail data, but the system does not find any entries that meet the specified selection criteria. This can happen in various contexts, such as when using transaction codes related to audit trails or logs.
  Causes:
  
  No Data Available: There may simply be no audit trail entries recorded for the specified time period or criteria.
  Selection Criteria: The selection criteria used (such as date range, user, or document type) may be too restrictive, leading to no results being returned.
  Authorization Issues: The user may not have the necessary authorizations to view the audit trail entries.
  System Configuration: The audit trail feature may not be properly configured or enabled in the system.
  Data Archiving: Audit trail entries may have been archived or deleted based on the system's data retention policies.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria to ensure they are not too restrictive. For example, broaden the date range or remove specific filters.
  Verify Data Availability: Confirm that there are indeed audit trail entries available for the specified criteria. You may need to check with your system administrator or relevant team.
  Review Authorizations: Ensure that the user has the necessary authorizations to access audit trail data. This may involve checking user roles and permissions.
  System Configuration: Consult with your SAP Basis or system administrator to verify that the audit trail functionality is correctly configured and enabled.
  Check Data Archiving: If applicable, check if the audit trail data has been archived or deleted. You may need to restore it or adjust the retention settings.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to audit trails include SLG1 (Application Log), SARA (Archive Administration), and others depending on the specific audit trail functionality being used.
  SAP Notes: Check SAP Notes for any known issues or updates related to the error message EI392. SAP Notes can provide patches or additional guidance.
  Documentation: Refer to SAP documentation for detailed information on audit trail configuration and usage.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal IT team for further assistance.