How To Fix EI312 - Inconsistent settings in print control (document &1, output &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 312

  • Message text: Inconsistent settings in print control (document &1, output &2)

  • Show details Hide details
  • What causes this issue?

    You attempted to issue message &V2&, but its corresponding document &V1&
    contains different plants. The SAP system carried out a check of the
    print control settings for foreign trade messages because of the plant
    differences in the document items that are to be printed.
    Plant-dependent entries for message &V2& were found to contain different
    or conflicting field settings.
    The causes of this system reaction could include the following examples:

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    You maintained different number range objects or number range intervals
    per plant in print control for message type &V2& and now want the system
    to update information specific to foreign trade (document numbers, and
    so on).
    You have not maintained an entry for the output type &V2& in the print
    control for all plants in the document items that are to be printed.

    System Response

    When you execute the message output in the foreground, the system
    cancels the edit process. If you start the message output in the
    background, the edit process of the current output is cancelled, but
    other, future outputs are processed normally.

    How to fix this error?

    Check your settings in the print control for foreign trade outputs in
    Customizing for the output type &V2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI312 - Inconsistent settings in print control (document &1, output &2) ?

    The SAP error message EI312, which states "Inconsistent settings in print control (document &1, output &2)," typically indicates that there is a mismatch or inconsistency in the print control settings for a specific document and its associated output. This can occur in various scenarios, such as when trying to print documents like invoices, purchase orders, or delivery notes.

    Causes:

    1. Configuration Issues: The print control settings for the document type or output type may not be properly configured in the system.
    2. Missing Output Type: The output type specified for the document may not be defined in the system or may not be assigned to the document type.
    3. Inconsistent Data: There may be inconsistencies in the data related to the document or output type, such as missing parameters or incorrect settings.
    4. User Authorizations: The user may not have the necessary authorizations to access the print control settings for the document or output type.
    5. Changes in Configuration: Recent changes in the configuration of output types or print controls may not have been properly updated or may conflict with existing settings.

    Solutions:

    1. Check Output Type Configuration:

      • Go to the SPRO transaction and navigate to the relevant configuration for output types.
      • Ensure that the output type is correctly defined and assigned to the document type in question.
    2. Review Print Control Settings:

      • Check the print control settings for the specific document and output type.
      • Ensure that all required fields and parameters are filled out correctly.
    3. Validate Document Data:

      • Review the document data to ensure that all necessary information is present and correct.
      • Check for any inconsistencies or missing data that could affect the print control.
    4. User Authorizations:

      • Verify that the user has the necessary authorizations to access and modify print control settings.
      • If needed, consult with your SAP security team to ensure proper access rights.
    5. Test Output Processing:

      • Try to process the output again after making any necessary changes.
      • Use transaction codes like NACE (for output types) or SP02 (for spool requests) to monitor and troubleshoot output processing.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • NACE: Output Types Configuration
      • SP02: Spool Request Overview
      • SPRO: Customizing Implementation Guide
    • Documentation: Review SAP documentation related to output management and print control for specific modules (e.g., SD, MM, FI).
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the inconsistency causing the EI312 error message in SAP.

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