How To Fix EI311 - You have selected a document item that does not have preference authoriz.

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 311

• Message text: You have selected a document item that does not have preference authoriz.

What causes this issue?

You have marked a document item that is not preference authorized, but
according to Customizing, the output type that is to be issued involves
a preference document.

System Response

The system informs you of this fact.

How to fix this error?

Check your entry. The system allows you to print a preference document
even if document items that are not preference authorized are marked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI311 - You have selected a document item that does not have preference authoriz. ?

  The SAP error message EI311, which states "You have selected a document item that does not have preference authorization," typically occurs when a user attempts to access or process a document item for which they do not have the necessary authorization. This can happen in various SAP modules, particularly in areas related to document management, purchasing, or inventory management.
  Cause:
  
  Lack of Authorization: The user does not have the required authorization to access or modify the selected document item. This could be due to missing roles or authorizations in the user's profile.
  Document Status: The document item may be in a status that restricts access based on authorization settings.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to certain document types or items based on user roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. This can be done using transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
  Ensure that the user has the necessary authorizations for the document type or item they are trying to access.
  
  
  
  Authorization Object:
  
  Identify the specific authorization object related to the document item. This can often be found in the error message details or by consulting with your SAP security team.
  Ensure that the user has the appropriate values assigned to this authorization object.
  
  
  
  Consult with SAP Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security or basis team. They can help analyze the authorization logs and determine what is missing.
  
  
  
  Document Status Review:
  
  Check the status of the document item. If it is in a restricted status, you may need to change its status or wait until it is available for processing.
  
  
  
  Training and Documentation:
  
  Ensure that users are trained on the authorization requirements for the documents they are working with. Providing documentation on how to request additional access can also be helpful.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Display Authorization Check) to analyze authorization failures.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
  User Groups: Sometimes, access is controlled by user groups. Ensure that the user is part of the correct user group that has the necessary authorizations.
  
  By following these steps, you should be able to identify the cause of the EI311 error and implement a solution to resolve it.