How To Fix EI309 - Specify an output device

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 309

• Message text: Specify an output device

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI309 - Specify an output device ?

  The SAP error message EI309, which states "Specify an output device," typically occurs when a user attempts to print a document or report without specifying a valid output device (printer). This can happen in various SAP transactions where printing is involved, such as when generating reports, invoices, or other documents.
  Cause:
  
  No Output Device Selected: The user has not selected an output device for printing.
  Default Output Device Not Set: The user’s profile may not have a default output device configured.
  Invalid Output Device: The specified output device may not be available or may not be configured correctly in the SAP system.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  
  Solution:
  
  
  Select an Output Device:
  
  When prompted, ensure that you select a valid output device from the list. You can do this by clicking on the "Print" button and then choosing an appropriate printer from the available options.
  
  
  
  Set a Default Output Device:
  
  You can set a default output device in your user profile:
  
  Go to transaction code SU3 (or SU01 if you have the necessary authorizations).
  Navigate to the "Defaults" tab.
  In the "Output Device" field, enter the name of the desired printer or select it from the list.
  Save your changes.
  
  
  
  
  
  Check Output Device Configuration:
  
  Ensure that the output device you are trying to use is correctly configured in the SAP system. You can check this by going to transaction code SPAD (Spool Administration) and verifying the settings for the output device.
  
  
  
  Check User Authorizations:
  
  If you suspect that authorization issues may be causing the problem, contact your SAP security administrator to ensure that you have the necessary permissions to access the output device.
  
  
  
  Use Transaction Codes:
  
  If you are using a specific transaction that allows for printing, ensure that you are following the correct steps to specify the output device.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - to manage output devices.
  SU3: User Profile - to set user defaults.
  
  
  
  Output Device Types: Different types of output devices can be configured in SAP, such as local printers, network printers, and PDF output devices.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing and output devices.
  
  
  Documentation: Refer to SAP Help documentation for detailed instructions on configuring and managing output devices.
  
  
  By following these steps, you should be able to resolve the EI309 error and successfully specify an output device for your printing needs in SAP.