How To Fix EHPRC_RCS_UEC036 - Internal error while writing the document into the DMS

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 036

• Message text: Internal error while writing the document into the DMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC036 - Internal error while writing the document into the DMS ?

  The SAP error message EHPRC_RCS_UEC036 indicates an internal error that occurs while attempting to write a document into the Document Management System (DMS). This error can arise due to various reasons, and addressing it typically involves a few steps to diagnose and resolve the underlying issue.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to write documents to the DMS.
  Configuration Errors: There may be misconfigurations in the DMS settings or document types.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can lead to this error.
  File Size Limitations: The document being uploaded may exceed the maximum file size allowed by the DMS configuration.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to create and manage documents in the DMS.
  Use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Review DMS Configuration:
  
  Verify the configuration settings for the DMS, including document types and storage locations.
  Check if the document type being used is correctly configured in the system.
  
  
  
  Database Health Check:
  
  Check the database logs for any errors or issues that might indicate connectivity problems or corruption.
  Ensure that the database is running optimally and that there are no locks or performance issues.
  
  
  
  File Size and Format:
  
  Confirm that the document being uploaded does not exceed the maximum file size limit set in the DMS configuration.
  Ensure that the file format is supported by the DMS.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related error messages that could provide more context.
  Use transaction SLG1 to check application logs for any relevant entries.
  
  
  
  Patch and Upgrade:
  
  Ensure that the SAP system is up to date with the latest patches and updates, as the error may be due to a known bug that has been fixed in a later release.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or traces you have collected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in DMS.
  Documentation: Review SAP documentation related to DMS configuration and management for best practices and troubleshooting tips.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the EHPRC_RCS_UEC036 error effectively.