How To Fix EHPRC_RCS_UEC018 - Cannot get the destination of the ADS

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 018

• Message text: Cannot get the destination of the ADS

What causes this issue?

The destination for the Adobe Document Service (ADS) was not found. The
configuration for the environment parameter is probably missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Make settings for the environment parameter <ZH>ADS_DESTINATION</> in
the Customizing activity <LS>Specify Environment Parameters for Back End
Processes</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC018 - Cannot get the destination of the ADS ?

  The SAP error message EHPRC_RCS_UEC018 indicates that the system is unable to retrieve the destination of the Adobe Document Services (ADS). This can occur in various scenarios, particularly when trying to generate PDF documents or when using functionalities that rely on ADS.
  Causes:
  
  Configuration Issues: The ADS destination may not be properly configured in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the ADS server.
  Authorization Issues: The user may not have the necessary authorizations to access the ADS.
  Service Availability: The ADS service may not be running or may be down.
  Incorrect ADS URL: The URL configured for the ADS may be incorrect or unreachable.
  
  Solutions:
  
  
  Check ADS Configuration:
  
  Go to transaction SICF and ensure that the ADS service is activated.
  Verify the configuration in transaction SPAD under the "Output Devices" section to ensure that the ADS destination is correctly set up.
  
  
  
  Verify Network Connectivity:
  
  Check if the ADS server is reachable from the SAP application server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the ADS. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check ADS Service Status:
  
  Ensure that the Adobe Document Services are running. You may need to restart the ADS service if it is down.
  
  
  
  Validate ADS URL:
  
  Check the URL configured for the ADS in the SAP system. Make sure it is correct and accessible.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) and the ADS logs for any additional error messages that may provide more context.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Adobe Document Services for detailed configuration and troubleshooting guidelines.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.