How To Fix EHPRC_RCS_UEC017 - Cannot get the product information of the business partner

EHPRC_RCS_UEC017 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 017

• Message text: Cannot get the product information of the business partner

What causes this issue?

You want to get the product information of the business partner.
However, there is no customer or supplier number provided and present.
ID of the business partner: &V1&
Material number: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

EHPRC_RCS_UEC017 - Details

• The SAP error message EHPRC_RCS_UEC017 indicates that the system is unable to retrieve product information related to a business partner. This error typically arises in the context of SAP Environment, Health, and Safety (EHS) or Product Compliance modules, where product data is linked to business partner information.
  Causes:
  
  Missing Data: The business partner may not have the necessary product information assigned to it in the system.
  
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of product information.
  Authorization Issues: The user may not have the necessary authorizations to access the product information for the specified business partner.
  Data Consistency: There could be inconsistencies or errors in the master data related to the business partner or product.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Business Partner Data: Verify that the business partner has the required product information assigned. You can do