How To Fix EHPRC_RCS_UEC021 - Cannot get the business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 021

• Message text: Cannot get the business partner

What causes this issue?

The business partner could not be retrieved.
Person number: &V1&
Supplier number: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC021 - Cannot get the business partner ?

  The SAP error message EHPRC_RCS_UEC021 ("Cannot get the business partner") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with business partner data. This error indicates that the system is unable to retrieve the necessary business partner information for a specific operation or transaction.
  Causes:
  
  Missing Business Partner Data: The business partner may not be created or may be incomplete in the system.
  Incorrect Business Partner Role: The business partner may not have the required role assigned that is necessary for the transaction you are trying to perform.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Consistency Issues: There may be inconsistencies or errors in the underlying data that prevent the system from retrieving the business partner.
  Configuration Issues: The configuration settings for business partner integration may not be set up correctly.
  
  Solutions:
  
  Check Business Partner Existence: Verify that the business partner exists in the system. You can do this by navigating to the Business Partner transaction (BP) and searching for the relevant business partner.
  Review Business Partner Roles: Ensure that the business partner has the appropriate roles assigned. This can be checked in the Business Partner transaction under the roles tab.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking user roles and profiles in the SAP system.
  Data Consistency Check: Run consistency checks on the business partner data to identify any issues. This may involve using transaction codes like BP or EHS related transactions to validate the data.
  Configuration Review: Review the configuration settings related to business partners in the EHS module to ensure they are set up correctly. This may involve checking the customizing settings in SPRO.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), EHS-related transactions, and any specific reports or tools for data validation.
  SAP Documentation: Refer to the official SAP documentation for the EHS module for detailed information on business partner management and related processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and provide deeper insights into the error.