How To Fix EHPRC_RCS_UEC016 - Cannot get the product information of the business partner

EHPRC_RCS_UEC016 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 016

• Message text: Cannot get the product information of the business partner

What causes this issue?

You want to get the product information of the business partner.
However, the material number was not found.
ID of the business partner: &V1&
Material number: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EHPRC_RCS_UEC016 - Details

• The SAP error message EHPRC_RCS_UEC016 indicates that the system is unable to retrieve product information related to a business partner. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with product compliance and regulatory data.
  Possible Causes:
  
  Missing or Incomplete Data: The business partner may not have the necessary product information assigned to them in the system.
  
  Configuration Issues: There may be configuration problems in the EHS module or related components that prevent the system from accessing the required data.
  Authorization Issues: The user may not have the necessary permissions to access the product information for the specified business partner.
  Data Consistency Issues: There could be inconsistencies in the master data or transactional data related to the business partner or product.
  System Errors: There may be temporary system issues or bugs that are causing the error.
  
  Solutions:
  
  Check Business Partner Data: Verify that the business partner has the correct