How To Fix EHPRC_RCS_UEC003 - Cannot close the print job

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 003

• Message text: Cannot close the print job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC003 - Cannot close the print job ?

  The SAP error message EHPRC_RCS_UEC003 ("Cannot close the print job") typically occurs in the context of printing processes within SAP, particularly when there are issues related to the print job management. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  Print Queue Problems: The print queue may be stuck or not processing jobs correctly.
  Authorization Issues: The user may not have the necessary permissions to close the print job.
  SAP Spool Issues: There may be issues with the SAP spool system, such as a full spool directory or other spool-related errors.
  Job Status: The print job may be in a status that does not allow it to be closed (e.g., it is still processing or has failed).
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in the SAP system (transaction SPAD).
  Ensure that the printer is online and accessible.
  
  
  
  Review Network Connectivity:
  
  Check the network connection between the SAP application server and the printer.
  Ensure that there are no firewall or network issues preventing communication.
  
  
  
  Manage Print Queue:
  
  Go to transaction SP01 to check the status of the print jobs.
  If there are stuck jobs, try to delete or restart them.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to manage print jobs.
  Review roles and permissions related to printing.
  
  
  
  Monitor SAP Spool System:
  
  Check the spool system for any errors or issues (transaction SP01).
  Ensure that the spool directory is not full and that there are no other spool-related errors.
  
  
  
  Restart SAP Services:
  
  If the issue persists, consider restarting the SAP services or the application server to clear any temporary issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or related issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SP02: User Spool Requests
  
  
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to printing and spool management for additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message EHPRC_RCS_UEC003.