How To Fix EHPRC_RCS_UEC004 - Cannot create the PDF; error in the interface

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 004

• Message text: Cannot create the PDF; error in the interface

What causes this issue?

The function module for the interface to the Adobe Document Service was
not found, because the name of the Adobe Interactive Form template is
wrong or missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Verify the configuration of the Adobe Document Service.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC004 - Cannot create the PDF; error in the interface ?

  The SAP error message EHPRC_RCS_UEC004 indicates that there is an issue with creating a PDF document, specifically due to an error in the interface. This error can occur in various contexts, such as when generating reports, forms, or other documents that require PDF output.
  Possible Causes:
  
  Configuration Issues: The PDF generation settings in SAP may not be configured correctly. This includes settings related to the output device or the PDF renderer.
  Missing or Incorrect Software Components: The necessary software components for PDF generation (like Adobe Document Services) may not be installed or configured properly.
  Authorization Issues: The user may not have the necessary authorizations to execute the PDF generation process.
  Data Issues: There may be issues with the data being processed, such as missing fields or incorrect data formats.
  Network Issues: If the PDF generation relies on external services or servers, network connectivity issues could prevent successful PDF creation.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for PDF generation in the SAP system. Ensure that the output device is correctly set up and that the PDF renderer is properly configured.
  Check transaction SPAD (Spool Administration) to ensure that the output device is correctly defined.
  
  
  
  Verify Software Components:
  
  Ensure that all necessary software components for PDF generation are installed and configured. This may include checking the installation of Adobe Document Services (ADS) or other relevant components.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to generate PDFs. This may involve reviewing roles and authorizations in transaction PFCG.
  
  
  
  Examine Data:
  
  Review the data being processed for any inconsistencies or missing information that could lead to errors during PDF generation.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and the spool logs for any additional error messages or details that could provide more context about the issue.
  
  
  
  Test Connectivity:
  
  If the PDF generation relies on external services, ensure that there are no network issues preventing access to those services.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SLG1 (Application Log), and PFCG (Role Maintenance) for troubleshooting.
  Documentation: Review SAP documentation related to PDF generation and output management for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the EHPRC_RCS_UEC004 error in your SAP system.