How To Fix EHPRC_RCS_UEC001 - Cannot open the print job; operation canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 001

• Message text: Cannot open the print job; operation canceled

What causes this issue?

A print job is necessary to generate a PDF. However, a print job could
not be opened.

System Response

The system canceled the generation of the PDF.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

To check if PDF generation is configured correctly, start the program
FP_TEST_00 in transaction SE38.
Alternatively, check that the configuration of the Adobe Document
Service exists and is correct.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC001 - Cannot open the print job; operation canceled ?

  The SAP error message EHPRC_RCS_UEC001 ("Cannot open the print job; operation canceled") typically occurs in the context of printing documents or reports from the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  User Authorization: The user may not have the necessary permissions to access the printer or execute the print job.
  Job Queue Problems: The print job may be stuck in the queue or canceled due to previous errors.
  SAP Spool Settings: Incorrect settings in the SAP spool configuration can lead to issues with print jobs.
  Printer Status: The printer may be offline, out of paper, or experiencing hardware issues.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in the SAP system (transaction SPAD).
  Ensure that the printer is set up as a valid output device.
  
  
  
  Test Printer Connectivity:
  
  Check if the printer is online and accessible from the network.
  Try printing a test page from the operating system to ensure the printer is functioning.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Check the Spool Request:
  
  Go to transaction SP01 to view the spool requests. Look for any errors or canceled jobs and try to reprocess them if necessary.
  
  
  
  Review SAP Spool Settings:
  
  Check the spool settings in transaction SPAD and ensure they are correctly configured for your environment.
  
  
  
  Printer Status:
  
  Physically check the printer for any issues such as paper jams, low ink, or offline status.
  
  
  
  Restart Print Services:
  
  If the issue persists, consider restarting the print services on the server or the SAP application server.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU01: User Maintenance
  
  
  
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the error message EHPRC_RCS_UEC001 in your SAP environment.