How To Fix EHPRC_CPM_EXPORT031 - E-mail generation was canceled by the user

EHPRC_CPM_EXPORT031 - Overview

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 031

• Message text: E-mail generation was canceled by the user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT031 - E-mail generation was canceled by the user ?

  The SAP error message EHPRC_CPM_EXPORT031 indicates that the email generation process was canceled by the user. This typically occurs in the context of SAP's EHPRC (Environmental Health and Safety) module, particularly when trying to export or send reports or notifications via email.
  
  Cause:
  
  User Intervention: The most straightforward cause is that the user manually canceled the email generation process. This could happen if the user clicked a cancel button or closed the dialog box before the email was sent.
  System Timeout: If the email generation process takes too long, the user might have assumed it was stuck and canceled it.
  
  Configuration Issues: There might be issues with the email configuration in SAP, such as incorrect SMTP settings or missing email addresses.
  User Permissions: The user may not have the necessary permissions to send emails from the SAP system, leading to a cancellation.
  
  
  Solution:
  
  Retry the Process: If the cancellation was unintentional, simply try to generate the email