How To Fix EHPRC_CPM_CHECK142 - Customer &1 was informed about use and exposure

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CHECK - Messages for Checks

• Message number: 142

• Message text: Customer &1 was informed about use and exposure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CHECK142 - Customer &1 was informed about use and exposure ?

  The SAP error message EHPRC_CPM_CHECK142 typically relates to the management of hazardous substances and is part of the EH&S (Environment, Health, and Safety) module. This specific error indicates that a customer has been informed about the use and exposure of a hazardous substance, which may be part of compliance with regulations or internal safety protocols.
  Cause:
  The error message is triggered when there is a compliance check related to hazardous materials, and it indicates that the system has detected that a customer has been informed about the potential risks associated with a specific substance. This could be due to:
  
  Regulatory Compliance: The system is enforcing compliance with regulations that require informing customers about hazardous substances.
  Data Inconsistency: There may be inconsistencies in the data related to the hazardous substance, such as missing or incorrect information about customer notifications.
  Configuration Issues: The EH&S module may not be properly configured to handle the specific requirements for customer notifications.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Notification Records: Verify that the customer has indeed been informed about the hazardous substance. This may involve checking communication logs or documentation.
  
  
  Review Substance Data: Ensure that the data related to the hazardous substance is complete and accurate. This includes checking the safety data sheets (SDS) and any related compliance documentation.
  
  
  Update Compliance Settings: If necessary, update the compliance settings in the EH&S module to ensure that they align with regulatory requirements and internal policies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to EH&S for specific guidance on handling hazardous substance notifications.
  
  
  Engage with SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  EH&S Module: The Environment, Health, and Safety module in SAP is designed to help organizations manage compliance with environmental regulations and ensure the safety of employees and customers.
  Regulatory Requirements: Different regions have specific regulations regarding the handling and communication of hazardous substances (e.g., OSHA in the U.S., REACH in the EU).
  Training and Awareness: Ensure that relevant personnel are trained on the importance of hazardous substance management and customer communication.
  
  By following these steps, you should be able to address the EHPRC_CPM_CHECK142 error effectively.