How To Fix EHPRC_CPM_CHECK143 - General campaign for business partner &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CHECK - Messages for Checks

• Message number: 143

• Message text: General campaign for business partner &1 started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CHECK143 - General campaign for business partner &1 started ?

  The SAP error message EHPRC_CPM_CHECK143 typically indicates that a general campaign for a business partner has already been started. This error is part of the SAP Customer Relationship Management (CRM) or SAP Marketing Cloud modules, where campaigns are managed for business partners (customers, prospects, etc.).
  Cause:
  The error occurs when you attempt to start a new campaign for a business partner that is already involved in an active campaign. This is a safeguard to prevent overlapping campaigns that could lead to confusion or mismanagement of marketing efforts.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Active Campaigns: Review the list of active campaigns for the specific business partner. You can do this by navigating to the campaign management area in SAP and filtering for the business partner in question.
  
  
  End or Complete Existing Campaigns: If there is an active campaign that is no longer needed, you may consider ending or completing it. Ensure that all necessary actions related to the campaign are finalized before doing so.
  
  
  Modify Campaign Parameters: If you need to run a new campaign, consider modifying the parameters of the existing campaign instead of starting a new one. This could involve changing the target audience or the campaign's objectives.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing campaigns and understanding the implications of starting multiple campaigns for the same business partner.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  Related Information:
  
  Campaign Management in SAP: Understanding how campaigns are structured and managed in SAP can help prevent this error in the future. Familiarize yourself with the campaign lifecycle, including planning, execution, and analysis.
  Business Partner Management: Ensure that you have a clear understanding of how business partners are defined and managed within your SAP system, as this can impact campaign execution.
  SAP Notes and Community: Check SAP Notes for any known issues or patches related to this error message. The SAP Community forums can also be a valuable resource for troubleshooting and best practices.
  
  By following these steps, you should be able to address the EHPRC_CPM_CHECK143 error and effectively manage your campaigns within SAP.