How To Fix EHPRC_CPM_ADDRESS010 - More than one customer found for IMDS OrgID &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_ADDRESS - Messages for Address Maintanance

• Message number: 010

• Message text: More than one customer found for IMDS OrgID &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_ADDRESS010 - More than one customer found for IMDS OrgID &1 &2 ?

  The SAP error message EHPRC_CPM_ADDRESS010 indicates that there is more than one customer associated with a specific IMDS (International Material Data System) Organization ID. This can occur in scenarios where the system is trying to retrieve or process data related to a specific organization, but multiple customer records are found that match the given IMDS OrgID.
  Cause:
  
  Duplicate Entries: There may be duplicate customer records in the SAP system that are linked to the same IMDS OrgID.
  Incorrect Configuration: The configuration of the IMDS integration may not be set up correctly, leading to multiple customers being associated with the same OrgID.
  Data Migration Issues: If data was migrated from another system, it’s possible that duplicates were created during the migration process.
  
  Solution:
  
  
  Check Customer Records: 
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., KNA1 for general customer data) and check for multiple entries associated with the IMDS OrgID in question.
  Identify and resolve any duplicates by either merging records or deleting unnecessary duplicates.
  
  
  
  Review IMDS Configuration:
  
  Ensure that the IMDS integration settings are correctly configured. This may involve checking the mapping of customers to IMDS OrgIDs.
  Consult the documentation or your SAP administrator for guidance on how to properly configure the IMDS settings.
  
  
  
  Data Cleanup:
  
  If duplicates are found, perform a data cleanup to ensure that each IMDS OrgID is uniquely associated with a single customer record.
  This may involve updating the records to ensure that they are correctly linked.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system version or configuration.
  
  
  
  Related Information:
  
  IMDS: The International Material Data System is a global database used for managing material data and compliance with various regulations.
  SAP Modules: This error may be related to modules such as SAP EH&S (Environment, Health, and Safety) or SAP PLM (Product Lifecycle Management), which often interact with IMDS.
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management and IMDS integration, such as BP (Business Partner) for managing customer data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.