How To Fix EHPRC_CPM_ADDRESS009 - No customer found for IMDS OrgID &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_ADDRESS - Messages for Address Maintanance

• Message number: 009

• Message text: No customer found for IMDS OrgID &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_ADDRESS009 - No customer found for IMDS OrgID &1 &2 ?

  The SAP error message EHPRC_CPM_ADDRESS009 indicates that the system could not find a customer associated with the specified IMDS (International Material Data System) Organization ID. This error typically arises in the context of materials management and compliance reporting, particularly when dealing with material data submissions to IMDS.
  Cause:
  
  Missing Customer Data: The most common cause is that the customer data for the specified IMDS Organization ID is not maintained in the SAP system.
  Incorrect IMDS OrgID: The Organization ID provided may be incorrect or not properly configured in the system.
  Data Synchronization Issues: There may be issues with data synchronization between SAP and IMDS, leading to discrepancies.
  Configuration Issues: The configuration settings for IMDS integration may not be set up correctly.
  
  Solution:
  
  
  Check Customer Data:
  
  Verify that the customer data is correctly maintained in the SAP system. You can do this by checking the customer master records (transaction code XD03 for display).
  Ensure that the IMDS Organization ID is correctly linked to the customer.
  
  
  
  Validate IMDS OrgID:
  
  Confirm that the IMDS Organization ID you are using is correct. You may need to cross-reference it with the IMDS database or your organization's records.
  
  
  
  Maintain Customer-IMDS Mapping:
  
  If the mapping between the customer and the IMDS Organization ID is missing, you may need to create or update the mapping in the relevant configuration settings.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for IMDS integration in SAP. Ensure that all necessary parameters are set up correctly.
  
  
  
  Data Synchronization:
  
  If there are synchronization issues, you may need to run data synchronization jobs or check for any errors in the data transfer process between SAP and IMDS.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on IMDS integration and troubleshooting.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  IMDS: The International Material Data System is a global database for the automotive industry to manage material compliance and reporting.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as XD03 (Display Customer), XD01 (Create Customer), and any specific transactions related to IMDS configuration.
  SAP Notes: Check for any SAP Notes related to IMDS integration and the specific error message for additional troubleshooting steps or patches.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message EHPRC_CPM_ADDRESS009.