How To Fix EHPRC_CP_IMDS_COM003 - Invalid logon; check your user ID and password

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP_IMDS_COM - Message Class for IMDS Communication

• Message number: 003

• Message text: Invalid logon; check your user ID and password

What causes this issue?

You entered an invalid user ID or password.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your user ID and password. User IDs and passwords are
case-sensitive.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS_COM003 - Invalid logon; check your user ID and password ?

  The SAP error message EHPRC_CP_IMDS_COM003: Invalid logon; check your user ID and password typically indicates that there is an issue with the credentials being used to log into the SAP system. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect User ID or Password: The most common cause is that the user ID or password entered is incorrect.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  User Not Authorized: The user may not have the necessary authorizations to access the system.
  System Configuration Issues: There may be issues with the system configuration or connection settings.
  Network Issues: There could be network connectivity problems preventing a successful login.
  
  Solutions:
  
  Verify Credentials: Double-check the user ID and password for accuracy. Ensure that there are no typos and that the correct case (uppercase/lowercase) is used.
  Reset Password: If the password is forgotten or expired, use the password reset functionality or contact your system administrator to reset it.
  Unlock Account: If the account is locked, contact your system administrator to unlock it.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the system. This may require assistance from an SAP security administrator.
  Review System Configuration: Check the system configuration settings to ensure that they are correct and that the system is properly set up to accept logins.
  Network Troubleshooting: Ensure that there are no network issues preventing access to the SAP system. This may involve checking firewall settings, VPN connections, or other network configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP Notes often provide specific guidance or patches for known problems.
  User Management: Familiarize yourself with the user management and authorization concepts in SAP, as this can help in troubleshooting access issues.
  Documentation: Refer to the official SAP documentation for guidance on user authentication and authorization management.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your IT support team or SAP Basis team for further investigation.