How To Fix EHPRC_CP_IMDS134 - Only one recipient allowed for "Send to Customer" activity

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP_IMDS - Message Class for IMDS

• Message number: 134

• Message text: Only one recipient allowed for "Send to Customer" activity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS134 - Only one recipient allowed for "Send to Customer" activity ?

  The SAP error message EHPRC_CP_IMDS134, which states "Only one recipient allowed for 'Send to Customer' activity," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the International Material Data System (IMDS) or similar functionalities.
  Cause:
  This error arises when a user attempts to send a document or information to multiple recipients using the "Send to Customer" activity, which is designed to allow only a single recipient at a time. The system enforces this restriction to ensure that the communication is clear and directed to one specific recipient.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Recipient Selection: Ensure that you are selecting only one recipient for the "Send to Customer" activity. If you have multiple recipients selected, deselect all but one.
  
  
  Review the Process: If you are using a batch process or a mass communication function, verify that the process is designed to handle only one recipient at a time. You may need to modify your approach to send communications individually.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the EHS module and the IMDS functionality for any specific guidelines or limitations regarding the "Send to Customer" activity.
  
  
  System Configuration: If you believe that the system should allow multiple recipients based on your business requirements, consult with your SAP administrator or technical team. They may need to review the configuration settings or consider custom development to accommodate this need.
  
  
  Testing: After making the necessary adjustments, test the process again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: If this error is common in your organization, consider providing training to users on how to properly use the "Send to Customer" functionality to avoid confusion.
  
  By following these steps, you should be able to resolve the EHPRC_CP_IMDS134 error and successfully send the required information to the intended recipient.