How To Fix EHPRC_CP_IMDS017 - Error while storing the file in DMS; file was not stored

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP_IMDS - Message Class for IMDS

• Message number: 017

• Message text: Error while storing the file in DMS; file was not stored

What causes this issue?

Error when storing the following document:
Document type: &V1&
Document number: &V2&
Document part: &V3&
Document version: &V4&

System Response

How to fix this error?

Try to store the file again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS017 - Error while storing the file in DMS; file was not stored ?

  The SAP error message EHPRC_CP_IMDS017 indicates that there was an error while attempting to store a file in the Document Management System (DMS). This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Size Limitations: The file you are trying to upload may exceed the maximum file size limit set in the DMS configuration.
  Authorization Issues: The user may not have the necessary permissions to upload files to the DMS.
  Network Issues: Temporary network issues or connectivity problems can prevent the file from being uploaded.
  DMS Configuration: There may be issues with the DMS configuration or settings that prevent file storage.
  File Format Restrictions: The file format may not be supported by the DMS.
  Database Issues: Problems with the underlying database (e.g., space issues, corruption) can also lead to this error.
  
  Solutions:
  
  Check File Size: Verify the size of the file you are trying to upload and ensure it is within the allowed limits. If necessary, reduce the file size or split it into smaller parts.
  Review Authorizations: Ensure that the user has the appropriate authorizations to upload files to the DMS. This can be checked in the user roles and profiles.
  Test Network Connectivity: Check your network connection and ensure that there are no interruptions. Try uploading the file again after confirming connectivity.
  Review DMS Configuration: Check the DMS settings in SAP to ensure that everything is configured correctly. This may involve consulting with your SAP Basis or DMS administrator.
  Check File Format: Ensure that the file format is supported by the DMS. If not, convert the file to a supported format.
  Database Health Check: If you suspect database issues, consult with your database administrator to check for any problems, such as space issues or corruption.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EHPRC_CP_IMDS017 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document) and CV02N (Change Document) for managing documents in DMS.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support or consult with your internal SAP team for further assistance.