How To Fix EG800 - Specify a valid seal code

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 800

• Message text: Specify a valid seal code

What causes this issue?

You have specified an invalid seal code.

System Response

The device cannot be certified with the seal code specified.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG800 - Specify a valid seal code ?

  The SAP error message EG800, which states "Specify a valid seal code," typically occurs in the context of processes that involve the use of seal codes, such as in logistics, shipping, or inventory management. This error indicates that the system requires a valid seal code to proceed with the transaction, but the code provided is either missing, incorrect, or not recognized by the system.
  Causes:
  
  Missing Seal Code: The user did not enter a seal code when it was required.
  Invalid Seal Code: The seal code entered does not exist in the system or is not valid for the current transaction.
  Configuration Issues: The system may not be properly configured to recognize or validate seal codes.
  User Authorization: The user may not have the necessary permissions to access or use the seal code functionality.
  Data Entry Errors: Typographical errors or incorrect formatting of the seal code can lead to this error.
  
  Solutions:
  
  Enter a Valid Seal Code: Ensure that you enter a correct and valid seal code. Check for any typographical errors.
  Check Seal Code Configuration: Verify that the seal code is properly configured in the system. This may involve checking the master data or configuration settings related to seal codes.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for guidance on how to correctly enter and use seal codes.
  User Permissions: Ensure that the user has the necessary permissions to access and use seal codes. If not, contact your SAP administrator to adjust the user roles.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP Help for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to logistics or inventory management that require seal codes.
  Master Data: Ensure that the seal codes are maintained in the relevant master data tables.
  SAP Notes: Check for any SAP Notes related to seal codes or the specific transaction you are working with, as there may be known issues or patches available.
  Training: If users frequently encounter this error, consider providing training on the correct procedures for entering seal codes.
  
  By addressing the above points, you should be able to resolve the EG800 error and proceed with your transaction in SAP.