How To Fix EG797 - Do not specify certification status or allocation to sample lot

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 797

• Message text: Do not specify certification status or allocation to sample lot

What causes this issue?

You have allocated the device to a lot although the certification
status of the device does not permit lot allocation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_KORR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG797 - Do not specify certification status or allocation to sample lot ?

  The SAP error message EG797, which states "Do not specify certification status or allocation to sample lot," typically occurs in the context of quality management processes, particularly when dealing with inspection lots and sample management in SAP.
  Cause:
  This error usually arises when there is an attempt to assign a certification status or allocate a sample lot in a situation where it is not allowed. This can happen due to:
  
  Incorrect Configuration: The system may be configured in a way that does not permit the assignment of certification statuses or sample lot allocations for certain types of inspection lots.
  Process Restrictions: The specific process or transaction being executed may have restrictions that prevent these actions.
  Data Entry Errors: Users may inadvertently enter data that triggers this error, such as trying to assign a certification status when it is not applicable.
  
  Solution:
  To resolve the EG797 error, consider the following steps:
  
  
  Review Configuration: Check the configuration settings in the Quality Management module to ensure that the settings for certification statuses and sample lot allocations are appropriate for the inspection lot type you are working with.
  
  
  Check Inspection Lot Type: Ensure that the inspection lot type you are using allows for the assignment of certification statuses or sample lot allocations. Some lot types may have restrictions based on the business process.
  
  
  Data Entry Validation: Review the data you are entering to ensure that you are not trying to assign a certification status or allocate a sample lot inappropriately. If you are unsure, consult the documentation or guidelines for the specific process.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction or process you are working with. This can provide insights into the expected behavior and any restrictions.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for assistance. They may be able to provide more specific guidance based on your system configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Quality Management Documentation: Familiarize yourself with the Quality Management module in SAP, particularly the sections related to inspection lots, certification statuses, and sample management.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EG797 error and implement a suitable solution.