How To Fix EG787 - Specify old calibration validity and internal certification period

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 787

• Message text: Specify old calibration validity and internal certification period

What causes this issue?

You have specified a to-production year but no old calibration
validity/internal certification date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG787 - Specify old calibration validity and internal certification period ?

  The SAP error message EG787, which states "Specify old calibration validity and internal certification period," typically occurs in the context of calibration management within the SAP system, particularly when dealing with equipment or measuring instruments that require calibration.
  Cause:
  This error usually arises when:
  
  Missing Data: The system requires specific fields related to calibration validity and internal certification period to be filled out, but they are either missing or incorrectly entered.
  Configuration Issues: The configuration settings for calibration management may not be set up correctly, leading to the system not recognizing the necessary parameters.
  Data Entry Errors: Users may have entered invalid or incomplete data in the calibration records.
  
  Solution:
  To resolve the EG787 error, you can take the following steps:
  
  
  Check Calibration Records:
  
  Navigate to the calibration record that triggered the error.
  Ensure that the fields for "Old Calibration Validity" and "Internal Certification Period" are filled out correctly. These fields should contain valid dates or periods.
  
  
  
  Update Configuration:
  
  If you have access to the configuration settings, check the calibration management settings in the SAP system (usually found in the customizing settings under the relevant module).
  Ensure that the parameters for calibration validity and certification periods are correctly defined.
  
  
  
  Data Validation:
  
  Validate the data entered in the calibration records to ensure that it meets the required formats and criteria.
  If necessary, consult with your SAP administrator or a functional consultant to verify that the data entry aligns with the system's requirements.
  
  
  
  User Training:
  
  If the error is recurring due to user input, consider providing additional training or documentation to users responsible for entering calibration data.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP Help documentation or notes related to calibration management for any specific guidelines or updates that may address this error.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically related to the SAP modules that handle Quality Management (QM) and Plant Maintenance (PM).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IK01 (Create Measuring Point), IK02 (Change Measuring Point), and IK03 (Display Measuring Point) for managing calibration data.
  SAP Notes: Check for any SAP Notes that may provide patches or updates related to calibration management and error handling.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.