How To Fix EG789 - When specifying cert./insp. no. enter certification/inspect. year as well

EG789 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 789

• Message text: When specifying cert./insp. no. enter certification/inspect. year as well

What causes this issue?

You have specified a certification/inspection number, but no
certification/inspection number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

EG789 - Details

• The SAP error message EG789 typically occurs in the context of quality management or inspection processes within the SAP system. This error indicates that when you are entering a certification or inspection number, you also need to specify the corresponding certification or inspection year. 
  
  Cause:
  The error arises because the system requires both the certification/inspection number and the year to ensure that the data is complete and accurate. This is often necessary for compliance and traceability purposes, especially in industries where quality control and certification are critical.
  
  Solution:
  To resolve the EG789 error, follow these steps:
  
  
  Check Input Fields: Ensure that you are entering both the certification/inspection number and the certification/inspection year in the appropriate fields. 
  
  
  Correct Data Entry: If you have only entered the certification/inspection number, go back and enter the corresponding year. The year should typically be in a four-digit format (e.g., 2023).
  
  
  Review Configuration: If you are consistently encountering this error, it