How To Fix EG679 - Error during determination of country for device &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 679

• Message text: Error during determination of country for device &1 &2 &3 &4

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG679 - Error during determination of country for device &1 &2 &3 &4 ?

  The SAP error message EG679, which states "Error during determination of country for device &1 &2 &3 &4," typically occurs in the context of device management or when working with equipment in SAP IS-U (Industry Solution for Utilities). This error indicates that the system is unable to determine the country for a specific device based on the provided parameters.
  Causes:
  
  Missing or Incorrect Master Data: The device or equipment may not have the necessary master data, such as the country code or location information.
  Configuration Issues: There may be issues with the configuration settings in the system that prevent the country from being determined.
  Data Inconsistencies: Inconsistencies in the data related to the device, such as incorrect entries in the device master record or related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for country determination.
  
  Solutions:
  
  Check Device Master Data: Verify that the device master data is complete and accurate. Ensure that the country code and other relevant fields are filled in correctly.
  Review Configuration Settings: Check the configuration settings related to device management and country determination. Ensure that the necessary settings are in place.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the device records. Correct any discrepancies found.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required data. If not, work with your SAP security team to obtain the necessary permissions.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like IE03 (Display Equipment) or IE02 (Change Equipment) to check the device details.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to device management and country determination for further insights.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.