How To Fix EG677 - Meter reading unit for device &1 &2 &3 &4 could not be determined

EG677 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 677

• Message text: Meter reading unit for device &1 &2 &3 &4 could not be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data. The
device may belong to an
<DS:GLOS.3526BE49AFAB52B9E10000009B38F974>installation </> not
allocated to a <DS:GLOS.3526BE38AFAB52B9E10000009B38F974>meter reading
unit</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG677 - Meter reading unit for device &1 &2 &3 &4 could not be determined ?

  The SAP error message EG677 indicates that the system is unable to determine the meter reading unit for a specific device. This can occur in various scenarios, particularly in the context of utilities management, where meter readings are essential for billing and reporting.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The meter reading unit may not be configured in the system for the specified device. This could be due to missing entries in the relevant master data tables.
  
  
  Incorrect Device Type: The device type associated with the meter may not have a defined meter reading unit.
  
  
  Inactive or Incorrect Master Data: The master data for the device (such as the installation or equipment master) may be incomplete or inactive.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the meter reading unit information.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from determining