How To Fix EG678 - Error during determination of address for device &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 678

• Message text: Error during determination of address for device &1 &2 &3 &4

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG678 - Error during determination of address for device &1 &2 &3 &4 ?

  The SAP error message EG678, which states "Error during determination of address for device &1 &2 &3 &4," typically occurs in the context of device management or when working with equipment in SAP. This error indicates that the system encountered an issue while trying to determine the address associated with a specific device or piece of equipment.
  Causes:
  
  Missing Address Data: The device or equipment may not have the necessary address data maintained in the system.
  Incorrect Device Configuration: The device may not be properly configured in the system, leading to issues in address determination.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to the device or equipment.
  Authorization Issues: The user may not have the necessary authorizations to access the address data for the device.
  System Configuration Issues: There may be issues with the configuration settings in the SAP system that affect address determination.
  
  Solutions:
  
  Check Address Data: Verify that the address data for the device or equipment is correctly maintained in the system. This can be done by checking the master data records for the device.
  Review Device Configuration: Ensure that the device is properly configured and that all required fields are filled out.
  Data Consistency Check: Run consistency checks on the master data to identify and correct any inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the address data. This may involve checking user roles and permissions.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant context.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as IL01 (Create Equipment), IL02 (Change Equipment), or IL03 (Display Equipment) to review the device details.
  SAP Notes: Search for SAP Notes related to error EG678 in the SAP Support Portal for any known issues or fixes.
  Debugging: If you have access to debugging tools, you may want to analyze the program logic that leads to this error to identify the root cause.
  
  By following these steps, you should be able to diagnose and resolve the EG678 error in your SAP system.