How To Fix EG680 - City for device &1 &2 &3 &4 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 680

• Message text: City for device &1 &2 &3 &4 could not be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Check the <DS:GLOS.3526BDCDAFAB52B9E10000009B38F974>device</> data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG680 - City for device &1 &2 &3 &4 could not be determined ?

  The SAP error message EG680 indicates that the system is unable to determine the city for a specific device based on the provided parameters. This error typically arises in the context of device management or when dealing with location data in SAP.
  Cause:
  
  Missing or Incorrect Data: The city information may not be correctly maintained in the master data for the device or the related location.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the city from being determined.
  Inconsistent Data: The data in the relevant tables may be inconsistent or incomplete, leading to the inability to derive the city.
  Geographical Data: The geographical data (like postal codes or addresses) associated with the device may be missing or incorrect.
  
  Solution:
  
  Check Master Data: Verify that the master data for the device includes the correct address information, including the city. Ensure that all relevant fields are filled out correctly.
  Review Configuration: Check the configuration settings related to device management and location data. Ensure that the settings are correctly defined to allow for city determination.
  Data Consistency: Run consistency checks on the relevant data tables to identify any discrepancies or missing information. Correct any inconsistencies found.
  Update Geographical Data: If the device relies on geographical data (like postal codes), ensure that this data is accurate and up to date.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for device and location data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the EG680 error and implement a solution to resolve it.