How To Fix EG373 - Device category &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 373

• Message text: Device category &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EG373 - Device category &1 does not exist ?

  The SAP error message EG373, which states "Device category &1 does not exist," typically occurs in the context of device management or when dealing with output devices in SAP. This error indicates that the system is unable to find a specified device category, which is essential for processing output requests.
  Cause:
  
  Incorrect Device Category: The device category specified in the configuration or during the output processing does not exist in the system.
  Configuration Issues: The device category may not have been defined in the system, or it may have been deleted or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the device category.
  Transport Issues: If the system is newly set up or has recently undergone a transport, the device category may not have been transported correctly.
  
  Solution:
  
  
  Check Device Category: Verify that the device category specified in the error message exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  
  Use transaction code SPAD (Spool Administration) to check the list of output devices and their categories.
  
  
  
  Create or Modify Device Category:
  
  If the device category does not exist, you may need to create it. This can be done in the same SPAD transaction.
  If it exists but is incorrectly configured, you may need to modify its settings.
  
  
  
  Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the device category. This may involve checking roles and authorizations in transaction PFCG.
  
  
  Transport Requests: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport the relevant configuration.
  
  
  Consult Documentation: Review SAP documentation or notes related to output device configuration for any additional steps or considerations.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SE11: Data Dictionary - to check if the device category is defined in the relevant tables.
  
  
  
  SAP Notes: Search for SAP Notes related to output device configuration and error messages for additional troubleshooting steps.
  
  
  Community Forums: Consider checking SAP Community or other forums for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to resolve the EG373 error and ensure that the device category is correctly configured in your SAP system.