How To Fix EG372 - No divisions exist for the specified division categories

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 372

• Message text: No divisions exist for the specified division categories

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ensure that your entries are correct.
If this message is displayed again, contact your system administrator.

Procedure for System Administrators

Ensure that <DS:GLOS.division>divisions</> have been correctly
allocated to <DS:GLOS.division category>division categories</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG372 - No divisions exist for the specified division categories ?

  The SAP error message EG372 ("No divisions exist for the specified division categories") typically occurs in the context of SAP's Sales and Distribution (SD) module or when dealing with organizational structures. This error indicates that the system cannot find any divisions associated with the specified division categories in the configuration.
  Cause:
  
  Missing Configuration: The most common cause is that the necessary divisions have not been defined in the system for the specified division categories.
  Incorrect Master Data: The master data (like customer master or material master) may reference a division that does not exist or is not properly configured.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or access certain divisions.
  Data Inconsistencies: There may be inconsistencies in the data that link divisions to other organizational units.
  
  Solution:
  
  
  Check Division Configuration:
  
  Go to the SPRO transaction (SAP Reference IMG).
  Navigate to Sales and Distribution > Master Data > Define Divisions.
  Ensure that the required divisions are defined and correctly assigned to the relevant division categories.
  
  
  
  Review Master Data:
  
  Check the customer master data (transaction code XD02 or VD02) or material master data (transaction code MM02) to ensure that the division field is populated correctly.
  Make sure that the division specified in the master data exists in the configuration.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the divisions. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the data that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on configuring divisions and related settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), XD02 (for customer master), and MM02 (for material master).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the EG372 error and ensure that the necessary divisions are correctly configured in your SAP system.