How To Fix EE_CRM_WORKFLOW003 - Order item &1/&2 has not been configured

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 003

• Message text: Order item &1/&2 has not been configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW003 - Order item &1/&2 has not been configured ?

  The SAP error message EE_CRM_WORKFLOW003 indicates that a specific order item (identified by the order number and item number) has not been configured properly in the system. This error typically arises in the context of CRM (Customer Relationship Management) workflows, where certain order items are expected to have specific configurations or settings that are missing.
  Cause:
  
  Missing Configuration: The order item may not have been set up correctly in the system. This could be due to missing entries in the configuration tables or incorrect settings.
  Workflow Settings: The workflow associated with the order item may not be properly defined or activated.
  Custom Development: If there are custom developments or enhancements in the workflow, they may not be aligned with the current order item settings.
  Data Inconsistency: There may be inconsistencies in the data related to the order item, such as missing master data or incorrect status.
  
  Solution:
  
  
  Check Configuration: 
  
  Verify the configuration settings for the order item in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary entries are made in the configuration tables for the order type and item category.
  
  
  
  Review Workflow Settings:
  
  Check the workflow definition in transaction SWDD (Workflow Builder) to ensure that the workflow is correctly defined for the order item.
  Make sure that the workflow is activated and that all necessary steps are included.
  
  
  
  Data Validation:
  
  Validate the data for the order item in question. Check for any missing or incorrect entries in the order item details.
  Use transaction SE11 to check the database tables related to the order item for any inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific order type and item category to ensure that all required configurations are in place.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow to identify where the error is occurring. This may require technical expertise in ABAP and workflow development.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction codes or configurations you have checked.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SPRO: Customizing Implementation Guide
  SE11: Data Dictionary
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to CRM workflows and order management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.