How To Fix EE_CRM_WORKFLOW005 - No product allocated to order item &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 005

• Message text: No product allocated to order item &1/&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW005 - No product allocated to order item &1/&2 ?

  The SAP error message EE_CRM_WORKFLOW005 indicates that there is no product allocated to a specific order item in the CRM system. This error typically arises during the processing of a sales order or service order when the system expects a product to be associated with the order item, but it cannot find one.
  Cause:
  
  Missing Product Assignment: The order item does not have a product assigned to it. This can happen if the product was not selected during the order creation process.
  Incorrect Configuration: The product might not be correctly configured in the system, or it may not be available for the specific order type.
  Data Inconsistencies: There may be inconsistencies in the master data, such as the product being inactive or deleted.
  Workflow Issues: If the order is part of a workflow, there may be issues in the workflow configuration that prevent the product from being allocated.
  
  Solution:
  
  Check Order Item: Review the order item in question (identified by &1 and &2 in the error message) to ensure that a product is assigned. If not, assign the appropriate product.
  Verify Product Configuration: Ensure that the product is correctly configured in the system and is active. Check the product master data for any issues.
  Recreate the Order: If the order item is missing a product, consider recreating the order or the specific order item with the correct product assignment.
  Review Workflow Configuration: If the order is part of a workflow, check the workflow configuration to ensure that it is set up correctly to allocate products to order items.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error and its resolution.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or CRM_ORDER (CRM Order Management) to investigate and modify the order.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.