How To Fix EE_CRM_WORKFLOW002 - Business partner &1 (quotation/order &2) is not an IS-U business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 002

• Message text: Business partner &1 (quotation/order &2) is not an IS-U business partner

What causes this issue?

The system has started the IS-U Sale Processing workflow. However,
business partner &v1& from quotation/order &v2& is not an IS-U business
partner.

System Response

The system terminates the workflow and sets the status to <ls>logically
deleted</>.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Restart the workflow with the correct data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW002 - Business partner &1 (quotation/order &2) is not an IS-U business partner ?

  The SAP error message EE_CRM_WORKFLOW002 indicates that the business partner specified in the error message is not recognized as an IS-U (Industry Solution for Utilities) business partner in the system. This error typically occurs in scenarios involving CRM (Customer Relationship Management) workflows that are integrated with IS-U functionalities, such as quotations or orders related to utility services.
  
  Cause:
  
  Business Partner Configuration: The business partner (BP) may not be correctly configured as an IS-U business partner. This could be due to missing or incorrect settings in the business partner master data.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and IS-U systems, leading to the system not recognizing the business partner as valid for IS-U transactions.
  Incorrect Business Partner Role: The business partner may not have the appropriate roles assigned that are necessary for IS-U transactions.
  Integration Issues: There could be issues with the integration between the CRM and IS-U modules, causing