How To Fix EE_CRM_WORKFLOW001 - Business partner &1 is not allocated to contract account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 001

• Message text: Business partner &1 is not allocated to contract account &2

What causes this issue?

The system has started the IS-U Sales Processing workflow. The contract
account transferred to the workflow, &v2& is not allocated to business
partner &v1&, as is specified in the quotation/order.

System Response

The system terminates the workflow and sets the status to <ls>logically
deleted</>.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Restart the workflow with the correct data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW001 - Business partner &1 is not allocated to contract account &2 ?

  The SAP error message EE_CRM_WORKFLOW001 indicates that a business partner (BP) is not allocated to a specific contract account. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can affect processes such as billing, service requests, or workflow management.
  Cause:
  The error occurs when:
  
  The business partner (BP) you are trying to use is not linked to the specified contract account in the system.
  There may be a configuration issue where the relationship between the business partner and the contract account has not been established.
  The business partner might be inactive or not properly set up in the system.
  There could be a mismatch in the data, such as using the wrong business partner or contract account.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Assignment:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question and check its details.
  Ensure that the business partner is assigned to the correct contract account.
  
  
  
  Assign Business Partner to Contract Account:
  
  If the business partner is not assigned, you can assign it to the contract account using the following steps:
  
  Navigate to the contract account in the SAP system.
  Use the transaction code FPO1 (Create Contract Account) or FPO2 (Change Contract Account).
  In the contract account details, add the business partner under the relevant section (e.g., "Business Partner" tab).
  
  
  
  
  
  Verify Status of Business Partner:
  
  Ensure that the business partner is active and not marked as inactive or blocked.
  Check the roles assigned to the business partner to ensure it has the necessary roles for the contract account.
  
  
  
  Data Consistency Check:
  
  Run a consistency check to ensure that all data related to the business partner and contract account is correct and consistent.
  Use transaction codes like SE16 or SE11 to check the underlying tables for any discrepancies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help notes related to business partner and contract account configuration for any specific requirements or settings that may be missing.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  FPO1: Create Contract Account
  FPO2: Change Contract Account
  SE16: Data Browser
  SE11: Data Dictionary
  
  
  
  Tables to Check:
  
  BUT000: Business Partner: General Data
  BUT050: Business Partner: Relationships
  FICA: Contract Account related tables
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message EE_CRM_WORKFLOW001.