How To Fix EE_AMI_MSG020 - You are not permitted to change the message status

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI_MSG - Message Class for AMI Messaging

• Message number: 020

• Message text: You are not permitted to change the message status

What causes this issue?

You tried to change the message status. This is not possible.
You are not allowed to change the following statuses:
Message Not Sent
Message Sent
Manually Completed
You can only change messages with status <LS>Message with Errors</> and
set them to <LS>Manually Completed</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the line you have selected and make sure that it contains a
message with status <LS>Message with Errors</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI_MSG020 - You are not permitted to change the message status ?

  The SAP error message EE_AMI_MSG020, which states "You are not permitted to change the message status," typically occurs in the context of the SAP AMI (Advanced Metering Infrastructure) module. This error indicates that the user does not have the necessary authorizations to change the status of a message or work order in the system.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user lacks the required authorizations in their user role to change the status of messages or work orders.
  Message Status Restrictions: Certain message statuses may be restricted from being changed based on business rules or configurations in the system.
  User Role Configuration: The user’s role may not be configured correctly to allow for status changes in the specific context of the message.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to change message statuses.
  You can use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  Role Adjustment:
  
  If the user lacks the necessary authorizations, a system administrator or security officer should adjust the user’s role to include the required permissions. This may involve adding specific authorization objects related to message handling.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the message types and statuses in the AMI module. Ensure that the statuses that the user is trying to change are not restricted by configuration settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the authorization objects related to message status changes in the AMI module.
  
  
  
  Contact Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects that may be relevant include S_TCODE (Transaction Codes), S_USER_AUTH (User Authorizations), and specific AMI-related objects.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) for checking and modifying user roles, and PFCG (Role Maintenance) for role configuration.
  SAP Notes: Check for any SAP Notes related to EE_AMI_MSG020 for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.