How To Fix EE_AMI_MSG018 - You are not permitted to send messages to device &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI_MSG - Message Class for AMI Messaging

• Message number: 018

• Message text: You are not permitted to send messages to device &1/&2

What causes this issue?

You have tried to save or send a message to the device with serial
number &V1&, device category &V2& (equipment number &V3&).
However, the equipment &V3& does not fulfill at least one of the
following requirements:
The equipment is an advanced meter
The equipment is installed
The equipment and the AMS have the capability to receive text messages

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI_MSG018 - You are not permitted to send messages to device &1/&2 ?

  The SAP error message EE_AMI_MSG018, which states "You are not permitted to send messages to device &1/&2," typically occurs in the context of the SAP AMI (Advanced Metering Infrastructure) module. This error indicates that the user or system does not have the necessary permissions to send messages to the specified device.
  Cause:
  
  Authorization Issues: The user attempting to send the message does not have the required authorizations or roles assigned in the SAP system.
  Device Status: The device may be in a status that does not allow message sending (e.g., inactive or not registered).
  Configuration Settings: There may be configuration settings that restrict message sending to certain devices or user roles.
  Device Ownership: The user may not be the owner or authorized user for the specific device.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to send messages to devices. This can be done by checking the user’s role assignments in transaction code SU01 or PFCG.
  Ensure that the user has the appropriate authorization objects related to message sending in the AMI module.
  
  
  
  Review Device Status:
  
  Check the status of the device in question using transaction codes like EAMM (for meter management) or EAMM_MA (for meter management master data).
  Ensure that the device is active and properly registered in the system.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to message sending in the AMI module. This may involve checking settings in transaction codes like SPRO (SAP Reference IMG) to ensure that there are no restrictions in place.
  
  
  
  Device Ownership:
  
  Confirm that the user has the necessary permissions for the specific device. If the device is owned by another user or department, the user may need to request access.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the specific error message for additional context and troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, PFCG, EAMM, and SPRO.
  SAP Notes: Search for SAP Notes related to EE_AMI_MSG018 for any known issues or patches.
  User Roles: Understand the role-based access control in your SAP environment to manage user permissions effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.