How To Fix EE_AMI_MSG021 - Message status changed from "Msg. with Errors" to "Manually Completed"

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI_MSG - Message Class for AMI Messaging

• Message number: 021

• Message text: Message status changed from "Msg. with Errors" to "Manually Completed"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI_MSG021 - Message status changed from "Msg. with Errors" to "Manually Completed" ?

  The SAP error message EE_AMI_MSG021 indicates that a message's status has changed from "Msg. with Errors" to "Manually Completed." This typically occurs in the context of the SAP AMI (Advanced Metering Infrastructure) module, which is used for managing and processing data from smart meters.
  Cause:
  
  
  Data Processing Errors: The initial status "Msg. with Errors" suggests that there was an issue with processing the message, which could be due to various reasons such as:
  
  Incorrect or incomplete data from the meter.
  Communication issues between the meter and the SAP system.
  Configuration errors in the AMI setup.
  
  
  
  Manual Intervention: The change to "Manually Completed" indicates that a user has intervened to resolve the issue, either by correcting the data or by marking the message as completed despite the errors.
  
  
  Solution:
  
  
  Review Error Details: Check the details of the error message to understand what caused the initial error. This can often be found in the logs or error reports within the AMI module.
  
  
  Correct Data: If the error was due to incorrect data, ensure that the data from the meter is accurate and complete. This may involve:
  
  Verifying meter readings.
  Checking for any communication issues.
  Ensuring that the configuration settings in SAP are correct.
  
  
  
  Manual Completion: If the error cannot be resolved but the message can still be considered complete for business purposes, you can manually change the status to "Completed." This should be done with caution and ideally documented to ensure that the reasons for the manual completion are clear.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the AMI module and the error message EE_AMI_MSG021.
  
  
  Engage Support: If the issue persists or if you are unsure about how to proceed, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage AMI messages, such as:
  
  EEAM: For managing AMI data.
  SM37: For monitoring background jobs and their statuses.
  
  
  
  Error Logs: Check the error logs in the AMI module for more detailed information about the errors encountered.
  
  
  User Documentation: Ensure that users involved in the AMI process are trained on how to handle errors and understand the implications of manually completing messages.
  
  
  By following these steps, you should be able to address the underlying issues causing the error message and manage the status of AMI messages effectively.