How To Fix EDOCUMENT224 - One-time customer is not supported for source type 'Incoming Source File'

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 224

• Message text: One-time customer is not supported for source type 'Incoming Source File'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT224 - One-time customer is not supported for source type 'Incoming Source File' ?

  The SAP error message EDOCUMENT224 indicates that a one-time customer is not supported for the specified source type, which in this case is 'Incoming Source File'. This error typically arises in the context of electronic document processing or when dealing with customer master data in SAP.
  Cause:
  
  One-Time Customer Limitation: One-time customers are special types of customer records that are used for transactions where the customer does not have a permanent account in the system. They are often used for ad-hoc sales or transactions.
  Source Type Restriction: The system may not allow one-time customers to be processed through certain source types, such as incoming files, due to the nature of how data is structured and managed in SAP.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of one-time customers for specific processes or source types.
  
  Solution:
  
  Use Regular Customer Accounts: If possible, use a regular customer account instead of a one-time customer for the transaction you are trying to process. This is the most straightforward solution.
  Check Configuration: Review the configuration settings related to customer master data and electronic document processing. Ensure that the system is set up to handle one-time customers appropriately if that is a requirement.
  Modify Incoming File: If you are processing an incoming source file, consider modifying the file to include regular customer accounts instead of one-time customers.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling one-time customers and the limitations associated with them.
  Contact SAP Support: If the issue persists and you believe it should be supported, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling one-time customers.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data (e.g., XD01, XD02) and electronic document processing (e.g., EDI-related transactions).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the EDOCUMENT224 error effectively.