How To Fix EDI_SD826 - Customer reference &2 in &3 does not match purchase order number &1.

EDI_SD826 - Overview

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 826

• Message text: Customer reference &2 in &3 does not match purchase order number &1.

What causes this issue?

Customer reference &V2& in sales scheduling agreement &V3& does not
match purchase order number &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD826 - Customer reference &2 in &3 does not match purchase order number &1. ?

  The SAP error message EDI_SD826 indicates that there is a mismatch between the customer reference number and the purchase order number in an EDI (Electronic Data Interchange) document. This error typically occurs during the processing of sales orders or delivery documents when the system expects a specific reference format or value.
  
  Cause:
  
  Mismatch in Reference Numbers: The customer reference number provided in the EDI message does not match the purchase order number that is expected by the system.
  Incorrect Mapping: There may be an issue with how the EDI data is mapped to the SAP fields, leading to incorrect values being sent or received.
  Data Entry Errors: Manual entry errors in the EDI document or in the SAP system can lead to discrepancies.
  
  Configuration Issues: The EDI configuration in SAP may not be set up correctly, leading to validation errors.
  
  
  Solution:
  
  Verify Data: Check the EDI document for the customer reference number and the purchase order number.