How To Fix EDI_SD826 - Customer reference &2 in &3 does not match purchase order number &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 826

• Message text: Customer reference &2 in &3 does not match purchase order number &1.

What causes this issue?

Customer reference &V2& in sales scheduling agreement &V3& does not
match purchase order number &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD826 - Customer reference &2 in &3 does not match purchase order number &1. ?

  The SAP error message EDI_SD826 indicates that there is a mismatch between the customer reference number and the purchase order number in an EDI (Electronic Data Interchange) document. This error typically occurs during the processing of sales orders or delivery documents when the system expects a specific reference format or value.
  Cause:
  
  Mismatch in Reference Numbers: The customer reference number provided in the EDI message does not match the purchase order number that is expected by the system.
  Incorrect Mapping: There may be an issue with how the EDI data is mapped to the SAP fields, leading to incorrect values being sent or received.
  Data Entry Errors: Manual entry errors in the EDI document or in the SAP system can lead to discrepancies.
  Configuration Issues: The EDI configuration in SAP may not be set up correctly, leading to validation errors.
  
  Solution:
  
  Verify Data: Check the EDI document for the customer reference number and the purchase order number. Ensure that they match the expected values in the SAP system.
  Correct Mapping: Review the EDI mapping configuration to ensure that the customer reference and purchase order fields are correctly mapped.
  Update EDI Document: If the EDI document is incorrect, update it with the correct customer reference number that matches the purchase order number.
  Check Configuration: Review the EDI configuration settings in SAP to ensure that they are set up correctly for the specific document type being processed.
  Consult Documentation: Refer to SAP documentation or EDI guidelines for specific requirements regarding customer references and purchase orders.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like WE02 (EDI Monitoring) or WE19 (Test EDI) to analyze the EDI messages and troubleshoot the issue.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling EDI errors.
  EDI Partner Profiles: Review the partner profiles (transaction code WE20) to ensure that the settings for the trading partner are correct.
  Testing: After making corrections, perform tests to ensure that the EDI messages are processed correctly without errors.
  
  By following these steps, you should be able to identify the cause of the EDI_SD826 error and implement a solution to resolve it.